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中共湖南省委办公厅湖南省人民政府办公厅 《关于进一步规范信访事项受理办理程序引导来访人依法逐级走访的实施细则》
编稿时间: 2016-06-14 09:13 来源:快三_快三上海|正规授权
 

第一章  总  则

 

第一条  为进一步规范群众来访事项受理办理工作,落实各级各部门工作责任,节约群众走访成本,积极引导信访群众依法逐级走访,妥善解决群众信访事项,切实维护好信访人的合法权益,有效减少重复上访、越级上访发生,根据《信访条例》、《国家信访局关于进一步规范信访事项受理办理程序引导来访人依法逐级走访的办法》(国信发〔2014〕4号)等有关法律法规,结合我省实际,制定本细则。

第二条  各级人民政府信访工作机构和其他行政机关要严格按照《信访条例》的有关规定,分级受理职权范围内的信访事项,并按规定程序和期限办理。

第三条  信访事项受理办理工作应当在各级人民政府领导下,坚持属地管理、分级负责,谁主管、谁负责.依法、及时、就地解决问题与疏导教育相结合;坚持重视初信初访、落实首办责任;坚持公开、公平、公正;坚持诉访分离;坚持引导群众依法理性逐级上访、压实部门工作责任、维护正常信访秩序;坚持权利和义务对等、维护人民群众利益与维护司法权威相统一。

 

第二章  来访事项受理范围

 

第四条  信访人采用走访形式提出信访事项,应当根据信访事项的性质和管辖层级,到依法有权处理的本级或者上一级机关设立或者指定的接待场所提出。首先接谈的机关先行受理,不得推诱。

快三上海diwutiao  gejirenminzhengfuhexianjiyishangrenminzhengfugongzuobumenyingdangyangeanzhao《xinfangtiaoli》guiding,genjufenjiguanlideyuanze,mingquelaifangshixiangdeshoulifanwei。

(yi)xiangzhen(jiedao)shoulifanwei

1.duixiangzhen(jiedao)shu《xinfangtiaoli》 dishisitiaoguidingdezuzhi、renyuandezhiwuxingweifanyingqingkuang,tichujianyi、yijiandexinfangshixiang;

快三上海2.xiaqufanweineimaodunjiufendexinfangshixiang;

3.shangyijizhuansong、jiaobandexinfangshixiang;

4.辖区范围内需要协调的跨村(社区)的信访事项;

5.yijingcun(shequ)xiediaochuli,danlaifangrenbufuxiediaochuliyijiandexinfangshixiang;

快三上海6.qitayifa、yizhizeyingdangyouxiangzhenrenminzhengfu(jiedaobanshichu)shoulidexinfangshixiang。

(er)xianshiqushoulifanwei

1.duixianshiqu、xiangzhen(jiedao)shu《xinfangtiaoli》dishisitiaodi(yi)(er)(san)(si)xiangguidingdezuzhi、renyuandezhiwuxingweifanyingqingkuang,tichujianyi、yijiandexinfangshixiang;

2.anzhiquanyingdangshoulide“sankuasanfenli”(kuadiqu、kuabumen、kuaxingye,renshifenli、renhufenli、renshihufenli,xiatong)xinfangshixiang;

3.shangyijizhuansong、jiaobandexinfangshixiang;

4.yingdangyouxianshiqufuchadexinfangshixiang;

快三上海5.yijingxianshiqurenminzhengfugongzuobumenhexiangzhenrenminzhengfu(jiedaobanshichu)shouli,danlaifangrenweizaiguidingqixianneishoudaochuliyijianhuozhechuliyijianweiluoshidexinfangshixiang;

快三上海6.qitayifa、yizhizeyingdangyouxianshiqurenminzhengfujiqigongzuobumenshoulidexinfangshixiang。

(san)shizhoushoulifanwei

1.duishizhou、xianshiqushu《xinfangtiaoli》dishisitiaodi(yi)(er)(san)(si)xiangguidingdezuzhi、renyuandezhiwuxingweifanyingqingkuang,tichujianyi、yijiandexinfangshixiang;

2.按职权应当受理的“三跨三分离”信访事项;

3.shangyijizhuansong、jiaobandexinfangshixiang;

4.yingdangyoushizhoufucha、fuhedexinfangshixiang;

5.yijingshizhourenminzhengfugongzuobumenhexianshiqurenminzhengfujiqigongzuobumenshouli,danlaifangrenweizaiguidingqixianneishoudaochuliyijianhuozhechuliyijianweiluoshidexinfangshixiang;

快三上海6.qitayifa、yizhizeyingdangyoushizhourenminzhengfujiqigongzuobumenshoulidexinfangshixiang。

(si)shengjishoulifanwei

1.duisheng、shizhoushu《 xinfangtiaoli》dishisitiaodi(yi)(er)(san)(si)xiangguidingdezuzhi、renyuandezhiwuxingweifanyingqingkuang,tichujianyi、yijiandexinfangshixiang;

2.按职权应当受理的“三跨三分离”信访事项;

3.上一级转送、交办的信访事项;

4.应当由省复查、复核的信访事项;

5.yijingshengrenminzhengfugongzuobumenheshizhourenminzhengfujiqigongzuobumenshouli,danlaifangrenweizaiguidingqixianneishoudaochuliyijianhuozhechuliyijianweiluoshidexinfangshixiang;

6.qitayifa、yizhizeyingdangyoushengrenminzhengfujiqigongzuobumenshoulidexinfangshixiang。

diliutiao  jianchizhunquezhenbie、yangebaguan,duixialiebuyu(zai)shoulideqingxing,youzhenduixingdizuohaojiaoyushudaogongzuo。

(yi)weizhujizoufangde

1.yingdangdanweijingxiajirenminzhengfuxinfanggongzuojigouhezhinengbumenshoulibanlide,gaozhibuyushouli,qinglaifangrenanzhao《xinfangtiaoli》guidingzhujizoufangfanyingwenti;

2.xinfangshixiangyijingshoulihuozhezhengzaibanli,laifangrenzaiguidingdeshoulibanliqixianneixiangshoulihuozhebanlijiguandeshangjijiguanzaitichutongyixinfangshixiangde,shangjijiguangaozhibuyushouli,qinglaifangrennaixindengdaichulijieguo;

3.laifangrenduixinfangshixiangchuli、fuchayijianbufu,weitichufucha、fuheqingqiuerdaoshangjijiguanzaicizoufangde,shangjijiguangaozhibuyushouli,yindaolaifangrenzoufucha、fuhechengxu。

(二)已经复查复核终结的

快三上海1.yijingfuchafuhejigoushenherendingbanjie,huozheyijingfuhezhongjiebeian,laifangrenrengranyitongyishishiheliyoutichutousuqingqiude,gaozhibuzaishouli;

2.duixinfangshixiangchuli、fuchayijianbufu,wuzhengdangliyouchaoguoguidingqixianweishenqingfucha、fuhede,gaozhibuzaishouli;

快三上海3.dui2005nian5yue1riqianyijingbanjie,qiemeiyouxindeshishiheliyoude,gaozhibuzaishouli。

(san)shefashesude

duigejirenmindaibiaodahuihexianjiyishanggejirenmindaibiaodahuichangwuweiyuanhui、renminfayuan、renminjianchayuanzhiquanfanweineidexinfangshixiang,yijiyijinghuozheyifayingdangtongguosusong、zhongcai、xingzhengfuyidengfadingtujingjiejuede,buyushouli,gaozhilaifangrenyizhaoyouguanfalv、xingzhengfaguiguidingchengxuxiangyouguanjiguantichu。

(四)其他情形

第三章   来访事项受理办理程序

第七条  来访人依法到各级人民政府信访工作机构和其他工作部门走访,工作人员应当发放《来访人员登记表》,将信访事项详细登记,并安排接谈。属于受理范围的发放和指导填写《群众来访事项办理手册》;不属于受理范围的按规定告知来访人,不发放《群众来访事项办理手册》。

dibatiao  xianjiyishangrenminzhengfuxinfanggongzuojigouduiyizhaofadingzhizeshuyubenjirenminzhengfuhuozhezhengfugongzuobumenchulijuedingdexinfangshixiang,yingdangzhuansonghuozhejiaobanyouquanchulidexingzhengjiguanbinggenzongduban。qingkuangzhongda、jinjidexinfangshixiang,yingdangjishitichujianyi,baoqingbenjirenminzhengfujueding。

快三上海xinfangshixiangshejixiajixingzhengjiguanhuozheqigongzuorenyuande,anzhao“shudiguanli、fenjifuze,sheizhuguan、sheifuze”deyuanze,zhijiezhuansonghuozhejiaobanyouquanchulidexingzhengjiguan,chaosongxiayijirenminzhengfuxinfanggongzuojigoubinggenzongduban。qingkuangzhongda、jinjidexinfangshixiang,yingdangjishibaogaotongjirenminzhengfu。

快三上海dijiutiao  laifangrenanzhao《xinfangtiaoli》guidingzhijiexianggejirenminzhengfuxinfanggongzuojigouyiwaidexingzhengjiguantichudexinfangshixiang,youguanxingzhengjiguanyingdangyuyidengji;duishuyushoulifanweihebenjiguanfadingzhiquanfanweidexinfangshixiang,yingdangshouli,budetuiyou、fuyan、tuoyan;duibushuyushoulifanweihebenjiguanzhiquanfanweidexinfangshixiang,yingdanggaozhilaifangrenxiangyouquanchulidejiguantichu。

第十条  对依照法定职责属于本机关处理决定的信访事项,应当按《信访条例》规定程序、时限办理,并书面答复来访人,同时按要求在《群众来访事项办理手册》上填写处理意见。来访人对处理意见不服的,引导其按《湖南省信访事项复查复核办法》规定程序提出复查、复核请求。

第十一条  对上一级交办的信访事项,属于本级人民政府及其工作部门有权作出处理决定的,应当直接办理;属于下一级人民政府及其工作部门处理的,应当及时交办,由有权处理的机关在规定时限内书面答复来访人,并将办理结果报交办单位,在《群众来访事项办理手册》上按规定填写办理意见。

第十二条  属于“三跨三分离”的信访事项,按照《信访条例》第二十四条和《国家信访局协调“三跨三分离”信访事项工作规范》明确的原则和程序划分责任、受理办理。

第十三条  对于可能造成社会影响的重大、紧急信访事项和信访信息,有关行政机关应当在职权范围内依法及时采取措施,防止不良影响的产生、扩大。

第四章  非正常上访处置

快三上海dishisitiao  feizhengchangshangfangshizhishangfangrenbudaoyouguanjiguanshelihuozhezhidingdejiedaichangsuofanyingsuqiu,ershidaodangwei、zhengfujiguanzhoubiandengzhongdiandiquheminganbuweijinxingjuji、zishidexingwei。

dishiwutiao  chuzhifeizhengchangshangfang,youguanguojiajiguangongzuorenyuanbixuzhudongkaoqian,jijiyindaoshangfangrendaoyouguanjiguanshelihuozhezhidingdejiedaichangsuofanyingsuqiu,bingjishiduilaifangshixiangjinxingjiaoban、duban。duibutingquandao,zhiyizhiliuxianchangde,youtongjiweiwenbumenfuzexiediaogonganjiguanxianchangchuzhi。

快三上海dishiliutiao  feizhengchangshangfangrenyuanbeiyindaozhijiedaichangsuohou,xinfangbumenyingdanganpairenyuanjietan,tongzhiyouguandifang、danweizuohaojiequanfangongzuo。duishejiduogebumendezhongdaxinfangshixiang,yingdangjishixiediaoyouguandanweilianhejietan。

第十七条  非正常上访人员实施静坐,张贴、散发材料,呼喊口号,打横幅,穿着状衣、出示状纸,扬言自伤、自残、自杀等行为,经有关国家机关工作人员劝阻、批评和教育无效的,由公安机关予以警告、训诫或者制止;对不听制止的,强制带离至分流场所后,依法依规进行处理。

dishibatiao  guanyu“sankuasanfenli”feizhengchangshangfangrenyuandequanfan、wenkonggongzuo,duixinfangshixiangyijingchuliwanbi,qieshangfangrenyijingqiandingxifangxieyide,youshangfangrenhujisuozaidihuozhejingchangjuzhudi(bubaokuoshangfangrenzhiliudi)zhengfujiqitaxiangguanbumen、danweifuzequanfan、wenkong,shifadanwei、shifadizhengfuyuyipeihe,tongbao、kaohehujisuozaidihuozhejingchangjuzhudizhengfu;duixinfangwentishangweichuliwanbide,youshifadanweihuozheshifadizhengfufuzequanfan、wenkong,shangfangrenhujisuozaidihuozhejingchangjuzhudizhengfu、shangfangrensuozaigongzuodanweiyuyipeihe,tongbao、kaoheshifadanweihuozheshifadizhengfu。

对上访人户籍所在地与经常居住地不一致的,由经常居住地政府负责劝返、稳控;因行政区划调整而造成的户籍所在地与现属行政区不一致的,由现属行政区政府负责劝返、稳控。

第五章  督办与追责

第十九条  县级以上人民政府信访工作机构负责督办本级和下级有关行政机关的信访事项受理办理工作。对于不按要求登记录入、应受理而未受理、未按规定期限和程序受理办理信访事项、不执行信访事项处理意见,造成群众越级走访的,按照《信访条例》第三十六条的规定予以督办,提出改进建议,并视情通报;情节严重或者造成严重后果的,依据《信访条例》和《关于违反信访工作纪律处分暂行规定》等法律法规,向有关地方和部门提出责任追究建议。

第六章  附 则

第二十条  社会团体、企事业单位受理办理来访事项,参照本细则执行。

第二十一条  本细则由省信访局负责解释。

第二十二条  本细则自发布之日起施行。

 
 
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